Welcome to my Portfolio!

As a Help Desk Technician, I have been exposed to many different technologies. I am currently pursuing an associate degree in Information Technology and Cybersecurity, as well as the AWS Certified Solutions Architect certification, I am continually expanding my knowledge to stay ahead in this field. My educational goals, along with hands-on experience, have enhanced my technical and problem-solving abilities, allowing me to tackle complex challenges with confidence. I am confident that I can help your company resolve technical issues effectively while supporting its growth and productivity.

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Education


  • CCNA Cisco Certified Network Associate
  • DeVry University, Information Technology Essentials Certificate (2 years College)
  • CompTIA Network+
  • CompTIA Security+
  • CompTIA ITF+
  • CompTIA Pentest+
  • Microsoft 365 Certified: Fundamentals Certification (MS-900)
  • Microsoft Certified: Azure Fundamentals (AZ-900) 

Experience


  • Cisco Switches & Fortigate Firewalls
  • Microsoft 365 & Active Directory Administration
  • Software Troubleshooting
  • Servers
  • IP Networks
  • Windows & Mac OS
  • Microsoft Teams
  • Exchange Administration
  • RMM Tools
  • Ticketing Systems
  • Azure

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